The next Civil Mediation Training Course and Practicum will be offered in October 2014. More information will be available in March 2014.

Contact Raye Rawls if you have questions.

The J.W. Fanning Institute for Leadership Development provides both training to resolve conflicts and technical assistance in resolving current disputes. Conflict resolution represents any process or method where parties in dispute attempt to reach an agreement. Resolving conflict, whether it involves yourself or others, is not a simple task.

Alternative Dispute Resolution (ADR) is any legal method for resolution of disputes other than litigation. These strategies include: mediation, arbitration, early neutral evaluation (or case evaluation) and many hybrid processes.  Fanning offers a variety of courses covering these ADR strategies. Each course qualifies for CLE credits or such other training, experience, or education as approved by the Chair of the Committee on Training and Credentials and the Director of the Georgia Office of Dispute Resolution for judges and persons with acceptable experience as an arbitrator.

General Conflict Resolution training and services include:

  • Conflict Resolution
  • Facilitation
  • Negotiation Skills
  • Communication Skills

Courses in Alternative Dispute Resolution (ADR) include:

  • General Civil Mediation
  • Mediation Practicum
  • Mediating Domestic Relations
  • Mediating where Intimate Partner Violence is an Issue
  • Arbitration
  • Early Neutral Evaluation/Case Evaluation


  • Check EVENTS for upcoming sessions

Mediation is a dispute resolution process in which the disputants use an impartial person to assist them in discussing how to resolve their differences. The mediator helps the disputants negotiate with one another by facilitating communications, negotiations, and problem solving until an agreement or settlement of the dispute is reached or the parties acknowledge impasse.

Mediation is built on the principles of voluntariness, informed consent, confidentiality and self-determination. The mediator assists the parties in clarifying and defining issues, shaping the process, identifying and exploring alternatives and options, and articulating any resolutions reached.

Course Content

  • Understand conflict and how one's personal reaction to it may impact one's ability to help others solve problems.
  • Interest-based negotiation and problem solving.
  • The mediation process.
  • The role of the mediator and the skills necessary to be effective.
  • Appropriate communication skills for conflict management.
  • Ethical and professional issues surrounding the growing field of mediation.

How Our Mediators Use Their Skills

  • Mediators work in court system in dispute resolution programs to assist parties to mediate their disputes
  • Mediators work in corporations to mediate employment and contract disputes
  • State government employees mediate pre-grievance disputes

The Georgia Office of Dispute Resolution requires that mediators complete an approved 28-hour course and either observe 5 actual cases or complete a 12-hour observation course in order to register as a mediator in the state of Georgia.


“The breadth of experience and variety of examples brought the course to life. Raye’s demeanor encouraged fledgling mediators to take a stab at this. Loved the balance of interactivity with ‘mini-lectures.’ Kept my attention”.